BlüMilo, LLC

Privacy Policy

At BlüMilo, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our platform in any way.

By using our website, you agree to the terms outlined below. If you do not agree, please do not use our services.

1. Who We Are

BlüMilo is an e-commerce platform operated by Sorghum United Foundation, a nonprofit organization registered in the State of Nebraska, USA. Our mission is to empower communities through ethical commerce—connecting customers to sustainable products from producers across the globe.

2. What Information We Collect

We may collect the following types of personal information:

When You Shop or Create an Account:

Name
Email address
Shipping and billing addresses
Phone number (optional)
Payment details (processed securely through third-party providers)

Automatically Collected (via cookies or analytics):

IP address
Browser type
Device information
Site usage data (pages viewed, clicks, time spent, etc.)

When You Contact Us:

Any personal information you provide in customer service messages or emails

3. How We Use Your Information

We use your data to:

Fulfill and ship your orders
Communicate about your purchases or account
Provide customer support
Improve site functionality and user experience
Send updates, promotions, or newsletters (only if you opt in)
Monitor for fraud, misuse, or security issues

4. Do We Share Your Information?

We do not sell your personal data. However, we may share your information with:

Third-party service providers: Shipping companies, payment processors, customer support tools
Platform vendors: So they can fulfill your order, if it ships directly from them
Legal or regulatory bodies: If required by law or for fraud prevention

All third-party partners are required to protect your data and only use it for authorized purposes.

5. Cookies & Analytics

We use cookies and tracking technologies to:

Remember your preferences
Analyze how you use our site
Improve performance and functionality

You can disable cookies in your browser settings, though it may affect your shopping experience.

We also use tools like Google Analytics to understand usage patterns. These tools may collect anonymized data about your visit.

6. International Users

BlüMilo serves customers and vendors globally. By using our platform, you consent to the transfer of your information to the United States or other jurisdictions where we or our partners operate, even if your country has different data protection rules.

7. How We Protect Your Data

We use encryption (SSL) to protect your data during transmission. Access to personal information is limited to authorized personnel only. While no system is 100% secure, we take reasonable steps to safeguard your information.

8. Your Rights

Depending on where you live, you may have the right to:

Access the data we hold about you
Request corrections or deletions
Opt out of marketing communications
Request data portability
File a complaint with a privacy regulator

To exercise these rights, contact us at privacy@blumilo.com.

9. Data Retention

We retain your information for as long as needed to:

Provide you services
Comply with legal obligations
Resolve disputes
Enforce our agreements

You may request deletion of your data unless we are required by law to keep it.

10. Children's Privacy

BlüMilo is not intended for children under 13 (or 16 in some regions). We do not knowingly collect personal information from children without parental consent. If you believe a child has provided us personal data, contact us to have it removed.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or regulations. We'll post updates on this page and update the “Effective Date” at the top. Continued use of the site implies your acceptance of the updated terms.

12. Contact Us

Questions or concerns about your data?
Email us at privacy@blumilo.com or support@blumilo.com